Why do some chains and independents thrive while others struggle to improvesales and profits and constantly battle employee turnover? Those who thrivework S.M.A.R.T.!S.M.A.R.T. Restaurant Guide to Effective Food Service Operations is a roadmap to becoming a S.M.A.R.T.-er, more effective manager. Based on 25 key principles tried and tested over the past decade in numerous restaurant environments, this book will help any restaurant supervisor, manager, franchisee or multi-unit operator improve operations, sales and profits.This book is the foundation of a series of “S.M.A.R.T. Restaurant Guides” thatwill include books on Hiring/Selection, Training, Local Store Marketing (LSM),Catering, Drive-Thru and other relevant topics to help managers hone their skills. For more information, visit www.smartrestaurantguides.com.